Three Services, One Area of Focus
Harmoni Partners provides three distinct advisory services, each designed to address a specific aspect of personal data protection compliance for Malaysian organisations. Together, they cover the full lifecycle — from assessment to governance to incident response.
Back to HomeOur Approach
Advisory That Works in Practice
Data protection compliance is most effective when it's built into the way an organisation actually operates — not bolted on as a compliance exercise. Our methodology starts with a genuine understanding of how personal data moves through your business before we make any recommendation.
Each engagement is scoped specifically, and our deliverables are written to be usable by the people responsible for implementing them — whether that's a legal team, IT department, or operations staff.
All three of our advisory services can be engaged independently or as part of a broader compliance programme, depending on your organisation's current needs and starting point.
Assess
Understand your current compliance position with a structured PDPA assessment.
Build
Establish a workable governance framework with appropriate policies and procedures.
Respond
Manage incidents carefully with considered legal and regulatory guidance.
Sustain
Review and maintain your compliance posture as your operations evolve.
Service 01
PDPA Compliance Assessment
From RM 580 per engagement
A structured assessment of your organisation's data handling practices against the requirements of the Personal Data Protection Act 2010. This service covers data flow mapping across your departments, consent mechanism review, privacy notice evaluation, data processing principle compliance checks, and an analysis of any cross-border data transfers your organisation conducts.
At the end of the engagement, we deliver a written compliance report with a prioritised action plan that identifies areas requiring attention and recommends specific steps to address each one. The report is written to be understood by non-lawyers and to serve as a working document for your compliance programme.
What the Assessment Covers
- Data flow mapping across departments and systems
- Consent mechanism and data subject notice review
- Review against all seven PDPA data protection principles
- Cross-border data transfer analysis
- Written compliance report with prioritised action plan
Process Steps
Document & Information Request
We request your existing policies, data inventory, and consent forms for review.
Departmental Review Sessions
We conduct structured interviews with relevant staff to map actual data flows.
Gap Analysis
We assess identified practices against PDPA requirements and identify areas of concern.
Report Delivery
Written compliance report with action plan delivered and discussed with your team.
Suitable For
- Organisations that have not previously reviewed their PDPA compliance position
- Businesses preparing for potential regulatory inquiry or audit
- Companies that have recently expanded their data processing activities
- Any organisation that collects, processes, or stores personal data of individuals in Malaysia
Deliverables Included
- Privacy policy drafted or revised for your organisation
- Data retention schedule appropriate to your processing activities
- Data breach response plan template
- Data processor agreement template for use with service providers
- Employee data handling training materials
Service 02
Privacy Policy & Data Governance Framework
From RM 1,250 per engagement
A practical advisory and documentation service for businesses establishing or strengthening their data governance structures. We work with your legal, IT, and operations teams to build frameworks that are workable within your existing business processes — not theoretical standards that no one in the organisation will realistically follow.
This service also addresses special category data handling for sensitive personal data as defined under Section 40 of the PDPA, which imposes additional obligations beyond the standard data protection principles.
The engagement produces a suite of documentation that your organisation retains and can maintain independently. We also discuss implementation priorities so your team has a clear path from documentation to practice.
Process Steps
Scoping Consultation
We discuss your processing activities, existing documentation, and key priorities.
Framework Development
We draft policies, schedules, and templates calibrated to your operations.
Review & Refinement
We review drafts with your team and refine based on operational realities.
Implementation Discussion
We walk through the completed framework and discuss how to embed it in your processes.
Service 03
Data Breach Response & Regulatory Liaison
From RM 2,150 per engagement
A responsive advisory service for organisations that have experienced or suspect a personal data breach. This service is designed to provide considered and prompt guidance during a sensitive period — helping your organisation respond in a way that is measured, legally sound, and appropriate to the circumstances.
We coordinate the legal response alongside your IT security and communications teams, covering incident assessment, containment strategy advisory, notification obligation analysis, and preparation of communications to affected data subjects and regulatory authorities.
We also provide representation in enforcement proceedings before the Personal Data Protection Commissioner and advisory on remedial measures to reduce the likelihood of recurrence.
What This Service Covers
- Incident assessment and scope determination
- Containment strategy advisory
- Notification obligation analysis under the PDPA
- Drafting of communications to affected data subjects
- Representation before the Commissioner if required
- Post-incident remedial advisory
If You Suspect a Breach Has Occurred
Avoid deleting logs or communications that document the incident. Preserve evidence and contact us as early as possible. Our team will help you understand your obligations and coordinate a measured response.
+60 3-2297 6483Service Comparison
Choosing the Right Service
Use this overview to identify which service addresses your organisation's current priority.
| Feature |
PDPA Assessment RM 580 |
Governance Framework RM 1,250 |
Breach Response RM 2,150 |
|---|---|---|---|
| Compliance gap identification | |||
| Written compliance report | |||
| Privacy policy drafting | |||
| Data retention schedule | |||
| Staff training materials | |||
| Breach incident management | |||
| Regulatory representation |
Standards
Shared Standards Across All Engagements
Strict Confidentiality
All client information is subject to written confidentiality obligations from the start of every engagement.
Written Deliverables
Every engagement produces written outputs that your organisation retains and can act on without ongoing dependency on us.
Legal Accuracy
All advisory is grounded in the current text of the PDPA 2010 and ongoing regulatory guidance from the Commissioner's office.
Plain Language
Reports and policies are written to be understood and implemented by the people who will use them — not just legal specialists.
Not Sure Which Service Fits?
A brief conversation is usually enough to determine where to start. Contact us to discuss your organisation's situation — there is no charge for the initial consultation.
Book a Consultation